New Water, Sewer & Electricity Service - for Property Owners

If you just bought a house and need to start water/sewer (or electricity) service:

Our Customer Service Center can assist you with establishing new service. They will need to get some information from you and obtain a meter reading from the property. Please call 614-645-8276 weekdays, 7:00 a.m. to 6:00 p.m.

Report a Meter Reading Provide readings for your City of Columbus Water, Sewer and Fire meters. Please note, large meters with multiple registers/multiple readings cannot be accepted using this form. Please contact customer service directly at 614-645-8276 or by email at UtilityLeadRep@columbus.gov to provide these readings.

Be sure to check for unpaid sewer charges at columbus.gov/unpaidcharges/.