Division of Power
The Columbus Division of Power (DOP) is a full-service, publicly owned electrical utility that provides power to industry, business and residential customers through our own distribution system. We have a commitment serve the community by using our profit to fund the city's street light system.
Services include:
- Competitively priced electricity services with green energy initiatives
- A street lighting program for Columbus neighborhoods
- Maintenance of the city's electric distribution systems
- Customer service including a 24-hour dispatching center, engineering, metering and call center support
The Hometown Choice For Energy
Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Our residential rates are currently lower than the local commercial provider with no hidden fees.
Establish New Utility Service
Information on requesting new water, sewer or power service. Contact information for closing accounts, call: (614) 645-8276 weekdays, 7:00 a.m. to 6:00 p.m.
Division of Power Service Area Map
If you live or operate a business within the Division of Power's service area, we may be able to provide your electric service, if you are not already a city customer. View an interactive-searchable map of our service area. Please complete the online service request form. Electricity Commercial Services are also available. Learn about rates for electricity, private area lighting, festival connections and special charges. A glossary of terms is also included. Contact Customer Service at (614) 645-7360.
Connecting to City Power
The benefits of connecting to City Power are numerous and substantial - and the process to do so is simple.
Get Certified Prior to Working on City Power
To Get Certified, contractors must complete the required training with all employees who will be working on-site for any upcoming project. This training may be renewed on an as needed based for changes in Citywide processes or procedures.
Request a Scheduled Power Outage
Use the Power Outage Application Form to schedule a temporary power outage for maintenance-related activity on the customer's side of the service line. 30 days' notice is required.
Citywide Street Lighting
To report an existing streetlight outage online, visit the 311 Center or call (614) 645-3111 (weekdays 7 a.m. - 6 p.m.) Information about street lighting options.
Division of Power Customer Outage Map
The DOP has created an outage map to improve our communication with customers in the event of a power outage. Useful information provided on the map includes our service territory boundaries, the location and cause of the power outage, the number of customers affected and the estimated service restoration time. If you are in a known outage area, we are working quickly to restore service and there is no need to call in to report the outage. If you are a DOP customer experiencing an outage that is not shown on the map, please call us at (614) 645-7627 to report it.
Powering a Greener Columbus
Through our Green Power Initiative, we offer customers convenient programs to reduce their energy consumption and support renewable energy. Green Energy Options(PDF, 107KB)
Utility Discount Programs
Customers who participate in assistance programs such as Heap, Medicaid, SNAP & public housing may be eligible for a discount on their water/sewer bills. Seniors age 60 and older with limited income may qualify for additional programs. You can apply directly online.
Energy Savings Tips
Page coming soon to learn how to save energy year round. Plus, link to a rebate offer for a new programmable thermostat or low flow shower head.
History of Streetlights and Municipal Power in Columbus
1844 Columbus gets its first streetlights, which are gas powered. 1880 First workable lighting system is unveiled at the Ohio State Journal newspaper offices. Several private electric companies are established including Columbus Electric Light, Columbus Edison Electric Light, and Columbus Electric Light and Power, some of which are used to light streets.