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Pay Taxes

Postcard to file your Columbus taxes online at crisp.columbus,gov

Quarterly Estimated Tax Payments

Quarterly estimated tax payments previously filed on forms BR-18 and IR-18 are now filed on forms BR-PV and IR-PV. The due dates remain unchanged for quarterly estimated payments (April 15th, June 15th, September 15th, and December 15th/ January 15th of following year for net profit/individual returns, respectively.) Please use the tax year end date when completing each voucher.

All estimated payments for the 2023 tax year will use the period end date 12/31/2023.

Are You Expecting a Refund?

The quickest way to check your refund status is to access your account directly on CRISP (crisp.columbus.gov). Please have your filed tax return in front of you for verification purposes.

We are experiencing significant processing delays this tax season and appreciate your patience. Some returns may take longer to process than others due to incomplete returns and/or missing documentation. Unless you receive a letter from us requesting additional information, your return is still being processed. We will follow all legal requirements regarding payment of interest when issuing refunds.

Again, feel free to go to crisp.columbus.gov for the most up to date information.

Return Processing Information

The most efficient and effective way to file tax returns and make payments for City of Columbus Income Tax is through CRISP (Columbus Revenue Information Service Portal) at crisp.columbus.gov. Effective September 26, 2022, all tax returns and payments not submitted through CRISP (Columbus Revenue Information Service Portal) are processed by our banking partner, JPMorgan Chase in a secure, state of the art facility. The decision to process mail in this manner was made to enhance the security of your sensitive information, improve staff productivity by automating manual processes, and disaster recovery/continuity of operations. By processing mail through JPMorgan Chase, we can ensure that your information is handled with the utmost care and protection within a trusted and secure facility. You can expect the same level of service and attention to detail that you have come to expect from the City of Columbus. If you have any questions or concerns regarding this change, please do not hesitate to contact us at 614-645-7370. We appreciate your cooperation and understanding as we take steps to safeguard your sensitive information.

2023 Filing Season Information

The deadline for filing 2022 individual tax returns is April 18, 2023. Everything you need to file can be found on the Filing Season Information page.

CRISP: Now Live!

Blue cartoon owl named OTUS Our state of the art Columbus Revenue Information Service Portal (CRISP) is now live! CRISP will be your launch pad for Columbus taxes. You will be able to register to file and pay local income taxes (Individual/Business/Withholding) and check your refund status, estimated payments made, etc. via this safe and user-friendly portal. Tax preparers with multiple clients and bulk withholding filers will be able to utilize the enhanced features of this portal as well.

OTUS, our Chatbot (owl, right) will help you navigate the CRISP system. OTUS is available 24/7/365 to assist all of you – including night owls and early birds – with whatever questions you may have.

Note that MeF will be available in early 2024.

Mailing Addresses

The City of Columbus, Division of Income Tax is strongly encouraging taxpayers to go to: crisp.columbus.gov to file your returns and make payments.

The Division is also no longer accepting tax returns or payments in person at 77 N. Front Street, 2nd Floor Columbus, Ohio 43215 and if you are unable to file and pay online, please use the mailing addresses below:

Payment Enclosed (Business & Individual):
Columbus Income Tax Division
PO Box 182158
Columbus, OH 43218-2158

No Payment Enclosed (Business & Individual):
Columbus Income Tax Division
PO Box 182437
Columbus, OH 43218-2437

Withholding (Payments & No Payments):
Employer Withholding Tax
PO Box 182489
Columbus, OH 43218-2489

Correspondence:
Columbus Income Tax Division
PO Box 183190
Columbus, OH 43218-3190

Payment Plans and Assistance

Taxpayers who are unable to pay their full tax balance may be eligible for assistance. For more information, visit our Payment Plans and Assistance page.

The Columbus Income Tax Division provides the service of collection, audit, and enforcement of the 2.5% income tax for the City of Columbus, as well as the excise lodging tax for the City of Columbus and the Franklin County Convention and Facilities Authority. We serve those who live, work, and conduct business in Columbus in order to make sure that everyone pays their fair share.