Emergency Communications Center

About the E.C.C.
Our Emergency Communications Center (ECC) is the primary public safety dispatch center for the City. Those answering calls for service are the first responders to the emergencies that take place

History of 911
The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number," for citizens throughout the United States to request emergency assistance.

Non-Emergency Line
The Columbus Division of Police Non-Emergency line is (614) 645-4545. This line should be used for all calls relating to situations that do not involve threats to life or major crimes.

911 Tips
Since 911 is for emergencies only, it helps to understand when to call and when not to call. 911 should be used for crimes in progress, life threatening situations, medical/fire emergencies, and any unknown situation.

911 Emergency Dispatcher
The role of a 911 Emergency Dispatcher includes the use of a computer-aided dispatch system, then determining cruiser assignments based on the priority of a run, and marking cruisers into and out of service.

911 Emergency Call Taker
The role of a 911 Emergency Call Taker includes handling incoming calls for emergency police, fire, and/or medical services via an enhanced 911 system and non-emergency inquiries.

E.C.C. Recruitment
Are you looking for a rewarding and exciting career? Do you have a desire to help and make a difference in your community? Then the City of Columbus 911 Emergency Communications Center is looking for you!

E.C.C. Training
All training starts with 911 Emergency Call Taker training. It takes approximately six months to be trained and released on your own as a 911 Emergency Call Taker in the City of Columbus.