Contest a Ticket
If you do not pay or contest your ticket within 10 days, it will be considered an admission of guilt and result in the addition of a penalty. If your ticket remains unpaid for an additional 30 days, a second fee will be added.
Level 1 Appeal: Administrative Review
If you believe you were issued a parking ticket in error, have extenuating circumstances, or would like to appeal the issuance of your ticket, you have 10 days to do so. A reviewer will verify if the ticket was legally written within the guidelines of the Columbus City Code. You will receive the administrative findings by mail or email within 7-10 business days of your review. All further actions on the ticket will be suspended until a decision is made. Please be prepared to upload all exhibits when submitting your appeal.
Level 2 Appeal: Hearing
If you are unhappy with the findings of your administrative review, you will need to request a hearing. Hearings are heard by a third-party arbiter and are held virtually, by phone or web, or in-person by request. All further actions on the ticket will be suspended until after your hearing. Please be prepared to upload all exhibits when submitting your hearing request.
If you are unable to submit an appeal online, you may do it by mail, or in-person during business hours at:
Division of Parking Services
2700 Impound Lot Road
Columbus, Ohio 43207
Hearing Options
There are 3 options for requesting a Hearing Officer to review a ticket:
In-Person Hearing
Hearings are held at Parking Services, 2700 Impound Lot Road
Phone Hearing
Hearing is held over the phone. Participants must have a valid email address to send documents and access to a touchpad telephone.
Web-Based Hearing
Hearing is held virtually utilizing WebEx software. Participants must have a valid email address, ability to send documents and a device (mobile, PC, tablet, etc.) with a reliable internet connection and a camera.
Note: In all cases, hearings will be live and recorded.
Additionally, you should note the following:
At the beginning of the hearing you will need to confirm your identity by supplying your full name, address, ticket number(s) and the license plate number of the vehicle to which the ticket was written.
Should you wish to have a witness testify during your phone or web-based hearing, you will need to supply your witness with the phone number or virtual information, and advise them of the hearing date and time.
If you wish to submit additional exhibits, please submit all exhibits to parkingappeals@columbus.gov or mailed to:
Division of Parking Services - Hearings
2700 Impound Lot Road
Columbus, Ohio 43207
Please plan ahead to ensure your documentation is received in a timely manner. You can verify with the hearing officer that all documents were received at the start of your hearing.
If there are technical interruptions that can’t be fixed during the hearing, Parking Services will contact you to schedule a new hearing date.
If you are not present for your hearing during your scheduled time, the Hearing Officer will review the case on your behalf and make a judgement. You will be notified by mail of the final decision.
After your hearing, you will have the right to appeal the decision within fifteen (15) days of the Hearing Officer’s decision to the Franklin County Municipal Court.