• Civic Responsibility: We encourage new Americans to actively participate in our city's government and civic organizations.
• Leadership Development: We offer professional training to help new Americans get involved in civic activities through the New American Leadership Academy’s (NALA). The NALA program lasts eight months and applications are open in the fall of each year.
• Language Access: We provide translation and interpretation services in multiple languages for all City Departments so everyone can communicate effectively with their City government.
• Partnerships: We collaborate with City Departments and community partners on common issues and community projects and work to involve new Americans in these processes.
• Equity and Innovation: We strive for fair opportunities and work to remove causes of tension by promoting understanding and collaboration through partnerships with community stakeholders.